Frequently Asked Questions

Frequently Asked Questions — SKMEI Egypt

Are the displayed SKMEI watches original?

Yes, all our SKMEI watches are 100% original.

How can I pay? Is cash on delivery available?

Yes, we offer cash on delivery in all governorates of Egypt — receive your watch, inspect it, and then pay.

Where do you ship and how long does it take?

We ship to all governorates of Egypt, and delivery usually takes a few business days depending on your governorate. Our customer service team will follow up with you as soon as you place your order.

Are the watches water-resistant?

Most sports models are water-resistant up to 50 meters (suitable for hand washing and rain, not for diving). Please check each product description for the exact water resistance rating.

What should I do if there's a problem with the watch?

Contact us immediately on our social media pages (Facebook or Instagram) and we will help you resolve the problem as quickly as possible.

Can I return or exchange the watch?

Yes, we offer exchanges and returns in accordance with our store policy — contact us before returning and we will guide you through the steps.

How do I know the right watch size for me?

Each product page includes details about dimensions, dial diameter, and strap material to help you choose what suits you best.